Posts

My reasoning for saving Air India (and for letting MTNL & BSNL go)

Why I feel Air India (AI) should be saved and MTNL & BSNL should not. Think of AI as the entitled only daughter that was provided with extraordinary privileges while her family was slowly drowning in debt. Once she realized that, she became frugal. Contrarily, MTNL and BSNL are those brat brothers who, despite realizing their family's travesty, never gave a damn. AI Express has still managed to post operating profits for the last two years. Their fleet is struggling, but maintained. They struggle with on time performance, but they are flying. They are still in the game, and not because they have a rich dad. MTNL and BSNL have utterly failed in understanding the competitiveness of the business they operate in. I doubt they even understood their finances well, given that their own auditors say that their net worth has fully eroded. And, luckily they don't have to worry about customer service anymore because, well, very few customers (I being one of them). Every organ

Early disruptors and chaos

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Early disruptors face a huge challenge in finding their footing in a chaotic, unorganized and unregulated market. Before Zoomcar, the concept of self-driven car rentals was alien to India. One of the reasons Zoomcar caught early traction was because it got people excited about not having the hassle of driving their own vehicles for long distance trips, while having the "fun" of driving, regardless. What sold self-driving rentals early was not convenience. It was carefreeness. Consequently, many of their early vehicles were being driven rashly with drivers cutting corners with traffic laws [anecdotal observations]. Their first few batches of vehicles must have worn out quickly. When you self-drive a rental today, you have to comply with their terms. That includes indemnifying the company, taking potential insurance liability on yourself (which discourages you from sharing the steering with your buddy sitting next to you), and being accountable for breaking any traffic

Father's day musings: knowing half the answer

My father had an interesting view of most things, but it always intrigued me. I try to reminisce some of our conversations on father's day every year. When I was in class 5, I left a question unanswered in a school test. "Why is the sky blue?" or something like that. Papa asked me why I didn't answer it, and I said I didn't know the answer. Now, in his fascinating way, he told me "but half the answer was already in the question!" I said "where?" He said "'The sky is blue because...' see, that's half your answer. Now, all you have to do is study half of what the other idiots are studying because you already know half the answer to every question." I was blown away. This man is a genius, I thought. Years later, I learned about positive reinforcement through Dale Carnegie training and realized how much that helped me in conquering my fears and being more confident in life. Anyway, I still failed in the next test. I