My reasoning for saving Air India (and for letting MTNL & BSNL go)

Why I feel Air India (AI) should be saved and MTNL & BSNL should not.

Think of AI as the entitled only daughter that was provided with extraordinary privileges while her family was slowly drowning in debt. Once she realized that, she became frugal. Contrarily, MTNL and BSNL are those brat brothers who, despite realizing their family's travesty, never gave a damn.

AI Express has still managed to post operating profits for the last two years. Their fleet is struggling, but maintained. They struggle with on time performance, but they are flying. They are still in the game, and not because they have a rich dad.

MTNL and BSNL have utterly failed in understanding the competitiveness of the business they operate in. I doubt they even understood their finances well, given that their own auditors say that their net worth has fully eroded. And, luckily they don't have to worry about customer service anymore because, well, very few customers (I being one of them).

Every organization has three hierarchical stakeholders - Leadership, Management and Employees, the latter two being chiefly responsible for the success or failure of the said org.

Air India is a case of incompetence of erstwhile management.
MTNL & BSNL is a circus of incompetence across the board.

[Originally posted on LinkedIn]

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