Showing posts from September, 2019

They know things

People who are low on the totem pole are the first ones to notice when things are about to go south in any organisation. A few weeks ago, I was at a co-working space which made headlines for their large fundraise. Heavy IB words like TAM and SAM were used generously in the write ups. I ran into the Janitor in the restroom and asked him how he liked working there. He said, with a smirk, that earlier he had to refill the hand-wash 2-3 times a day, but now he was doing it only a few times a week. Which means, either people were not washing their hands, or, there were just less people coming in. Reading EBITDAs is good to evaluate how a *company* is doing. But if you want to know how a *business* is doing, make friends with the Janitor / IT / Admin. They probably won't validate your go to market strategy over a couple of drinks... ... but they know things.